Course-Prices

Business Courses

£425 per full day course

£225 per 3 hour short course

£185 per 2 hour workshop

(Travel & expenses may also be applicable).

This could work out at only £53* per person

(*based on a maximum of 8 people on a full day course)

 

Book-a-Course

Contact-Me Crystal Clear Traininglee-anne-francis crystal clear training

Lee-Anne Francis

Crystal Clear Training

Address: 3 Bury Lane, Stanton, Bury St Edmunds, Suffolk, IP31 2DF

Email: info@crystalcleartraining.co.uk

Tel: 07989 473893

 

 

Communication-Skills

Why is it so hard to communicate?

When we communicate well with someone, we really connect with them.

So why does it all go horrible wrong with someone else?

 

Communicate better.

This workshop is invaluable for anyone who wants to strengthen their communication skills and enhance their ability to interact with others.

Together, we tune into some important listening skills, and learn how to get your message across in the best way. We discover the secrets of body language, and what messages you are really giving out. 

What’s NOT said can often be just as important as what is!
What are YOU not saying????

 

  Course Outline - 1 Day

What is Communication?
  • Goals of communication

  • Understanding the message

  • Creating rapport

 
Communication Barriers
  • The common barriers

  • How do we deal with them?

 
Verbal Communication
  • Use your voice more effectively

  • How to speak more confidently

  • Boy talk / Girl talk

 
Listening Skills
  • "You're not listening to me!"

  • Hearing vs. Listening

  • Improve your listening skills

  • Active Listening

  • Lip reading

  • Questioning techniques

Understanding Body Language
  • First impressions
  • Face-to-face vs. Telephone
  • Present yourself successfully
  • Face reading
  • Personal space
  • Use body language to your advantage
 
Writing Skills
  • Writing e-mail & business letters
  • Spelling & Punctuation
  • E-mail Etiquette
  • 10 Tips for Effective Email
 
International Communication
  • Understanding Multi-Cultural behaviour
  • International etiquette
  • Poor translation
  • International No-No's
  • Tips to help

 

 

 

Business Skills

Finance-for-Non-Financial-MA selection of core Business Skills to help your business succeed.

 

Essential courses specifically written to be practical and relevant.



Read more: Business Skills

Or go directly to specific courses details...

Soft Skills Courses

Communication-SkillsA wide range of Soft Skill courses to help you communicate and interact with people better.

 

Learning through real-life situations.

Effective and Enjoyable.


Read more: Soft Skills

Or go directly to specific course details...