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MID ANGLIAN ENTERPRISE AGENCY

BURY ST EDMUNDS

MENTA (The Mid-Anglian Enterprise Agency) provides free access to business support services, start-up advice, training and networking events to both new and established small businesses in Mid-Anglia.

Over the past 23 years, MENTA have assisted over 13,000 people who were either thinking of starting a new business or sought assistance in expanding an existing business.

Lee-Anne Francis was initially a client of MENTA when she first set up Crystal Clear Training in early 2004.  She received some invaluable advice from the MENTA team, which helped develop her objectives to become a more commercial business. 

MENTA first approached Crystal Clear Training in March 2005, to run a workshop on Time Management for New Businesses.  Time Management is often one of the most challenging tasks when starting a new business.  Frequently, budding entrepreneurs are pulled in so many different directions at once; they just don’t know where to begin.  Between developing a business strategy, learning new skills, marketing, working with clients, and having a family life, how do you fit it all in? This workshop was written specifically for them.

Business Planning is part of MENTA’s core Business Skills workshop programme.  The Business Plan is an essential tool to help assess the viability of any business.  It helps to focus on business strategy and development and helps to prepare for any problems that may occur. Crystal Clear Training run this workshop as a full day session, where we concentrate on the key areas needed to write a powerful Business Plan. We also look at budgeting for the future, and cash-flow forecasting, where we show how to anticipate any cash shortfalls.

“Focussed me on what I need to do to get up & running. Shown me how to do a Cashflow. Clarified a number of concepts which I was vague about.
Very useful course, knowledgeable presenter with good presentation style & excellent clarity”
Clem Bruning

“Great course - wet my appetite to learn more about business skills. Really useful course, clear & precise”
Valarie Halbinger

 “Made me realise that it's not all beyond someone coming from a non-business background. Opened my eyes to what information and assistance is available”
Patricia Harris

“I found the course to be informative and presented in a relaxed fashion. Thank you”
Ian Parry

Another successful workshop that was very popular with MENTA clients was Microsoft Tips & Tricks.  We demonstrated some of our favourite functions, hidden options, unknown features, and quick shortcuts, which go unused and undiscovered by the majority of people. This session concentrated on showing people how to make Microsoft Office easier and quicker, and the most of their computer skills.

Effective Networking Skills are essential in business, especially for entrepreneurs. Many new businesspeople worry about networking and shy away from it, however it’s a valuable and cost effective way of promoting your business. We decided to run an “Effective Networking Skills” workshop to help people understand the process of Networking. The success of the workshop was highlighted at MENTA’s regular networking event, “Sharing Good Practices”, where several people successfully put their new skills into practice.

 Amanda Sturgeon, Chief Executive of MENTA said, “Having a strong business background herself, Lee-Anne Francis from Crystal Clear Training, understands the key issues that effect new businesses, and recognizes the key skills that are essential to run a successful business. Lee-Anne is able to relate to specific business issues with empathy and understanding, calling on real experiences for examples and illustrations. Our clients have found the workshops extremely useful and have found them informative and encouraging, without being overwhelming or disheartening.  They have enjoyed the relaxed atmosphere that workshops are delivered in."


Crystal Clear Training
info@crystalcleartraining.co.uk
Mobile:07989 473893     Tel:01359 252005     Fax: 0871 6615781
3 Bury Lane, Stanton, Bury St Edmunds, Suffolk, IP31 2DF, UK