Microsoft Outlook Introduction Course

1/2 Day course

On this course you will discover the essential skills needed to use Microsoft Outlook.

You will learn to use Outlook to write and send email, schedule appointments & meetings, manage contacts and tasks.

We will also discuss Effective Email communication and show you lots of tips to make your work easier.

Discover easy ways to get started in Outlook!

Who is this Microsoft Outlook Training Course for?

If you are new to Outlook or only to formalise the following basic skills: Entering Contacts, Writing Emails, organising meeting...

Course Prerequisites

You should have basic knowledge of Microsoft Windows and be able to start an application, get help, and open, close, and save files.

Course Outline - Half Day

Screen Familiarity in Outlook

Screen layout, Toolbars, Ribbons, Taskbar and Status Bar

Managing Contacts in Outlook

Creating Contacts

Adding Contacts
Sort and Find Contacts
General, Details and Activities Tab
Assigning Categories

Distribution Lists

Creating a distribution list
Email multiple contacts

Using the Calendar in Outlook

Calendar

Scheduling Appointments
Creating, Viewing and Moving Appointments
Calendar Options
Recurring Events

Creating Events and Meeting Requests

Schedule / Organising / Replying to meeting requests
Adding Attendees & Resources
Amending Meetings
Track and Update Meeting Requests
Shared Calendar

Managing Task & Notes in Outlook

Tasks

Recurring, Prioritising
Assigning Categories
Assign, Accepting & Declining Tasks
Tracking Progress

Using Emails in Outlook

Creating and Replying to Mail

Addressing / Address Books
CC v BCC
Forward

Attachments

Sending Attachments
Receiving and Saving Attachments

Message Options

Sensitivity & Priority
Using Voting Buttons
Categories
Flagging
Read and Delivery Receipts

Email Signatures

Auto Signature
Insert Signature

Out of Office Assistant

Rules Wizard

Add, Modify & Disable a Rule

Effective Email Communication

Email etiquette
Managing your inbox
Effective Email communication
Outlook Tips & Tricks