Effective Email Management Course

Outlook

Effective Email Management Course

2 Hour course

On this course you will discover the essential skills needed to Manage your Email effectively.

Write better Emails!

Who is this Training Course for?

Anyone who want to communicate better by email.

Anyone who wants to discover some of Outlook's most useful features.

 

Prerequisites

None

  Course Outline - 2 Hours
 Email Good Practice
  • Think before you write
  • Why are you Emailing?
  • Email etiquette

 

Composing Effective Email
  • Email Style
  • Effective Subject Lines
  • Keep your messages concise
  • How people read on-screen
  • Importance of careful proofreading
  • Email Signatures
 Dealing with Incoming Email
  • Creating an effective filing system
  • Using search folders in Outlook
  • Renaming Emails

 

 
Outlook Tips & Tricks
  • Forwarding Emails
  • Drag Emails into Calendar 
  • Using meeting requests
  • Colour code your Emails
  • Set up Email Rules
  • Using Categories in Outlook
  • Quick Parts in Outlook
  • Follow Up Actions
  • Searching for related emails
 

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