Course Outline - 1 Day

Identifying your Preferred Working Style

• Your preferred working style
• The preferred working style of your manager
• How to handle with different working styles

Identifying your Current Strengths

• SWOT
• How to benefit from your strengths and identify new opportunities

Planing and Organising your Time

• Planning & organising your time
• The Pareto Principle
• Setting goals & objectives effectively
• Planning you day
• Adopting daily routines

How to Prioritize

• Prioritising your time
• Spending the right time doing the right things

Making To-Do Lists Work for You

• “To-Do” lists
• The bring forward system

Conquer Procrastination

• Motivation to get things done
• Eating your Ugly Frog

Delegation

• Principles of delegation
• Delegation - A 9 point process

The Art of Saying “No!”

• Easier ways of saying 'No'
• 6 ways to say 'No' without causing offence
• When you have to say 'Yes'

Common Time Wasters and Time Saving Techniques

• Identify your personal distractions
• Useful tips of how to deal with common
  Time Management problems.
• The telephone
• Controlling incoming calls
• Managing outgoing calls
• Meetings
• Interruptions
• Controlling talkative people
• Useful tips and ideas that really make a difference.

Using Microsoft Outlook for Time Management

• Outlook tips to save you time
• Coping with Email overload
• Managing your diary and scheduling skills