Independent Travel Advice
Viñales, Pinar Del Rio and Cuba








 

Terms & Conditions

PRICES

For In-house Training, I charge:-

£185.00 for a two hour workshop

£215.00 for a three hour workshop

£425.00 for a six hour workshop

 

For Tailor-made Training, I charge:-

£200.00 for a two hour workshop

£235.00 for a three hour workshop

£465.00 for a six hour workshop

If you require a more extensive tailor-made service, following an in-depth discussion, I will provide a firm quotation based on your specific requirements.

 

For personal One-to-One Training, I charge:-

£150.00  for a two hour session.

Evening and Saturday sessions are available at an additional cost of 15% of the full price of the workshop.

I do not rush off, and always give those that are interested the opportunity to stay and ask questions.  I am are happy to talk informally to delegates at the end of the sessions. 

These prices are valid until 31st December 2008.

BOOKING PROCEDURE

If you would like to make a booking, please call me on 01359 252005 or 07989 473893 or email me to discuss your exact requirements, suitable dates and availability.

A quotation and contract will be sent to you, confirming content, prices, dates and times.  Please sign the contract and return it to me ASAP, to confirm you booking. All bookings are classed as provisional until receipt of a signed contract.

WHAT’S INCLUDED

Tutor

Preparation & printing of course handouts & materials

Course certificate

Provision of course feedback evaluation forms

Travel expenses to Training Site within 30 miles of my office at IP31 2DF.

WHAT’S NOT INCLUDED

Organisation & hire of any venue

Cost of refreshments

Computer equipment for delegates

Travel expenses to training site in excess of 60 miles round-trip will be charged at 45p per mile.

MAXIMUM NUMBER OF DELEGATES

The maximum number of delegates depends on the size of the venue and will not exceed 16, to ensure personal attention.

PAYMENT

Payment must be made in full no later than 14 days prior to the course start date.

TRAINING VENUE

Crystal Clear Training expects that suitable training facilities will be made available, to facilitate the smooth running of the courses. 

These should include:-

An adequately sized training room.

The room blackout should be sufficient for display of projected images.

Tea & coffee facilities should be made available. 

Access for disabled delegates (should this be required). 

Suitable washroom facilities

Please ensure that for any IT training, software is loaded & tested on all computers prior to the commencement of the course, & that all computers are able to send documents to a suitable printer.

COURSE CANCELLATION

The following charges will apply if you wish to cancel a course:

Up to 1 month before a course  = 10%

Between 14 days - 1 month before a course = 20%

Between 1-14  days before a course = 100%

Cancellations will only be accepted in writing under the terms specified above.  Refunds will not be given for non‑attendance at a course, and the full fee will be payable.  Replacement delegates are accepted without notice.  In the event of a change of course date, venue or cancellation by Crystal Clear Training, you will be notified 7 days prior to the start of the programme.  In these circumstances, you will be offered alternative dates or a full refund.

Re-Scheduling
A course booking may be rescheduled or transferred to a later date once only. If this is within 14 days of the commencement of the course, a payment of an additional 20% of the course fee will be required .
Subsequent transfers will be treated as a cancellation and the full course fee will remain payable. No cancellation is permitted of subsequent courses after the first course has commenced. All re-scheduling requests must be made in writing.

Liability
Crystal Clear Training’s liability for loss and damage shall be limited to a claim for damages. The maximum aggregate liability will be the charges for the course out of which the loss or damage has arisen. Crystal Clear Training will not be liable for indirect, special or consequential loss (including loss of anticipated profit or data), howsoever arising, even if it has been advised of such potential loss.

 

 

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